Mission and responsibilities:

-       Assist in the analysis and design of new business processes around requirements definition, information gathering, and consistent documentation methodologies.

-       Facilitate Business Requirements gathering sessions with key stakeholders and subject matter experts, developing high-level and detailed business requirements as needed to support enhancements to business processes, systems and/or applications.

-       Develop clear and concise functional/technical requirements for the technical developers that are free from ambiguity to minimize re-work and errors.

-       Recognize the business’s needs and the implications of change. May formulate alternative solutions to satisfy business requirements.

-       Develop functional/technical specifications for system enhancements that meet the business requirements.

-       Consults and works closely with technical team members to ensure all requirements have been accurately addressed as well as supports the technical group during the design and development activities.

-       Updates and centralizes supporting documentation (such as training, processing procedures) as part of the Software Development Lifecycle.

-       Receive the SW/Configuration developed being responsible of the deployment life cycle to the different environments in order to validate the SW does what was required. Identify and analyze the SW /Configuration in order to fix the bugs identified with the Development Squad.

-       Ability to understand tool logs and to run databases queries in order to review reported bugs or changes in the data model.

-       Participate in the development of test plans, testing of changes and reviewing the results coordinating with the Testing Squad and Operations Team.

What are we looking for in this position?

-       3 to 5 years of relevant technical or business work experience in banking domains.

-       Demostrable functional and technical knowledge on one of these areas:

• AML tools: such us (FCM, Norkom, Actimize, OFSAA), customer and payments screening controls, transaction monitoring (profiling) controls and Know Your Customer applications (risk matrix, onboarding questionnaires, ...)
• Experience in Credit Bureaus integration in different countries (Equifax, Experian, ...). Experience in decision engines integration (Modellica, Provenir, Experian...). Relevant knowledge in contracting flows of loans, mortgages and credit cards and how the Risk modules interact with them.
• Delinquency and collections area: Management of customers in arrears, recovery agencies integration in different countries, implementation of self-service channel for customers debt,  integration with bureaus for reporting, integration with different Collections tools (Tallyman, Equifax Cyber,...). Relevant knowledge in collections strategies and recovery flows