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Mission and responsibilities:
- Assist in the analysis and design of new business processes around requirements definition, information gathering, and consistent documentation methodologies.
- Facilitate Business Requirements gathering sessions with key stakeholders and subject matter experts, developing high-level and detailed business requirements as needed to support enhancements to business processes, systems and/or applications.
- Develop clear and concise functional requirements for the technical developers that are free from ambiguity to minimize re-work and errors. Recognize the business’s needs and the implications of change. May formulate alternative solutions to satisfy business requirements.
- Develop Functional Specifications for system enhancements that meet the business requirements.
- Consults and works closely with technical team members to ensure all requirements have been accurately addressed as well as supports the technical group during the design and development activities
- Coordinate s to supporting documentation (such as training, processing procedures) as part of the Software Development Lifecycle.
- Participate in the development of test plans, testing of changes and reviewing the results.
- Participate in quality management reviews as outlined in the project work plan, and in reviews of the designs, prototypes and other project work products to ensure they fulfill the requirements.
- Analyze methodologies for process improvements, better utilization of resources, product enhancements, improved communications and faster issue resolution.
- Must have the ability to research, analyse, make business decisions, and defend recommendations at the highest management levels.
What are we looking for in this position?
- Bachelor’s Degree in Computer Science, Information Systems, or Telecommunications.
- 3 to 5 years of relevant technical or business work experience in banking domains.
- Experience on core banking applications and cards management systems. Temenos and/or First Data is a plus. As well as knowledge of cards processes and network integration.
- Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies.
- Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria.
- Demonstrated ability to quantify resource requirements and measure and communicate proposed project benefits.
- Strong risk assessment, problem resolution, negotiation, and influencing skills.
- Demonstrated ability to engage both developers and business partners to achieve target outcomes.
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